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At Applegate Insurance Agency, we exceed expectations.
Home » About Our Agency » Amazing Feedback
A culture of doing the right things.
Anyone can promise great service, but not everyone can deliver it. At Applegate Insurance Agency, we’ve built a culture around doing the right things. But don’t just take our word for it. Read these client testimonials to see exactly what we mean.
“Jeffrey Sullivan has been wonderful to work with. After speaking to him, he was able to email me all my information since my work schedule doesn’t always allow me to be on the phone. Fast quotes, saved me lots of money with the same (and some better) benefits!”
Jennifer R.Knoxville, TN
“Jeffery Sullivan is by far the best agent I have had the pleasure to work with. He took care of all my insurance needs”
Mike P.Tennessee
“Just switched a couple of vehicles over from USAA and I’m saving almost $1000.00 per year! Make no bones about it, I thought these rates were too low to be true but I am getting the EXACT SAME COVERAGE. Jeffery Sullivan and Erie Insurance – ABSOLUTELY AMAZING!”
Matt C.Tennessee
“Five Stars!”
Trevor T.Tennessee
“Five Stars!”
Sheila T.Sevierville, TN
“Just can’t say enough about Applegate Insurance and Jeffery Sullivan. He was able to save us hundreds of dollars on home/auto/motorcycle insurance. Jeffery was very kind and extremely helpful through the process.”
Nina M.Tennessee
“Jeff is a true pleasure to work with. I thought I was with the best insurance company out there but after a free consultation from him I learned otherwise. Jeff compared apples to apples my coverage and rates to his and found I WAS PAYING WAY TOO MUCH. He showed me a way I could get better coverage on my home and auto and still pay less! Thank you Jeff!”
Gina A.Ten Mile, TN
“Mr. Sullivan has always done an excellent job with all of our personal and business insurance needs! I give him the highest recommendation for client satisfaction and superior customer service. Friendly, helpful and confident, a pleasure to do business with!”
Derek P.Knoxville, TN
“Just switched over from Nationwide to Erie thanks to my mortgage provider recommending me! It’s amazing the coverage that you get compared to other insurances! I would recommend this insurance to everyone! Jeffery Sullivan also made it an extremely easy process and answered every question I had! Unlike other insurances when you speak to someone about switching or your account, Jeffery made it seem as if you were just speaking to a friend you’ve known for a very long time! AMAZING customer service! Very easy to switch over from Nationwide and AMAZING price/coverage you can NOT get any where else!”
Christian L.Knoxville, TN
“Received a quote during our home purchase process and Jeffery at Applegate Insurance was able to provide home and auto for about the same cost we were paying for just auto with our prior carrier.”
Shawn A.Sevierville, TN
“Mr. Sullivan is always quick to answer my car insurance questions. The prices are also very reasonable.”
Sevierville, TN
“Personal attention and professionalism.”
Tom H.Knoxville, TN
“I have had insurance with Applegate Insurance and Jeffery now for quite a few years. They're always friendly and family oriented. Anytime I have a question I get a quick response from them. I have had a vehicle accident and the staff took care of me and my rates stayed the same. Great company with great communication.”
Barnhardt M.Maryville, TN
“I like the friendly customer service and quick response to my claim for vehicle repair. Thank you.”
Buddy B.Harrsion, TN
“100% plus customer service! Very detailed when quoting with unique customer insights into their needs. Nowhere else can this be found. Thank you for making my insurance needs top priority!”
Knoxville, TN
“Respectful, very responsive, great customer service.”
Larry Y.Louisville, TN
“Thanks Jeff, for setting us up with home, auto and life insurance and saving us money as well! It made the process of moving to a new state a little less stressful. You made it so easy! Thank you!”
Nicole B.Knoxville, TN
“Made it very easy to transition my Erie policy from Pennsylvania and helpful after the move with changes that I made.”
Knoxville, TN
“Great experience with Applegate Insurance! Best coverage and prices for my first home. Highly recommend checking them out!”
Knoxville, TN
“Quick response to changes I requested.”
Allison G.Knoxville, TN
“My agent Jeffery Sullivan went up and beyond customer service. I called him and explained to him that I had an unexpected problem a couple of years back and he fixed the problem. Not too long ago I called again with another situation and he got right on that. He gets personal and I love that. I couldn't ask for a better agent.”
Knoxville, TN
“Awesome customer service!! Best price!!”
David T.Knoxville, TN
“Jeffery is extremely efficient with providing his customers with coverage that fits their needs. I have 100% confidence that my insurance needs are in great hands. Not to mention the pricing is very competitive. I highly recommend Jeffery to anyone shopping for insurance.”
Bradley W.Maryville, TN
“Jeffery and staff are great, always there to answer questions or help with our needs. Would be great if all were as good as Applegate. Thanks very much!”
Larry Y.Louisville, TN
“I put my trust in Jeff Sullivan for my insurance needs several years ago. There is no comparison for the outstanding quality of service I have received. I’ve had to update my policy occasionally and Jeff has always gotten me the best deal. Saving money, along with Jeff’s friendliness and professionalism, is the reason I choose him.”
Daniel M.Knoxville, TN
“Jeffery, his staff and Erie Insurance are all great folks to work with. Very kind, quick and precise.”
Maryville, TN
“Excellent prices and Jeffery and his office staff are nice folks. Why wouldn’t I recommend?”
Knoxville, TN
“Jeff is very responsive and thorough. He has mastered the product knowledge and I have shared his information with my clients to benefit from as well.”
Michael R.Knoxville, TN
“They go the extra mile to make sure the rates are reasonable and find ways to beat the competition at renewal time! Besides that, I enjoy conversing with them when I call to add or change coverage. Thanks again!”
David OwensOliver Springs, TN
“They were able to offer the cheapest around.”
Maryville, TN
“It’s a very personal service and we aren’t just another number. That is super appreciated.”
Knoxville, TN
“Mr. Sullivan is the best! We had been with the same insurance agency for over 10 years and within a matter of hours, he saved us hundreds of dollars on our car and home insurance policies. Thank you!”
Marlena C.Knoxville, TN
“Applegate Insurance is wonderful. We get excellent service and all of our questions are always answered. I am glad we made the switch to Applegate Insurance from our old insurance company.”
Sevierville, TN
“I have been using Applegate for over 5 years and have been extremely satisfied with the level of service I’ve received as well as Jeff’s industry knowledge.”
Amber A.Knoxville, TN
“Always there when we need to change something no matter how many times.”
Warren M.Pigeon Forge, TN
“Jeff has been great. Great service and prompt response to any questions that I have.”
Knoxville, TN
“They always know what the customer needs and provide what’s necessary to the customer.”
Sadik P.Knoxville, TN
“Jeffery has taken care of us for 6-7years, I would recommend him to anyone!”
Maryville, TN
“Great value added policy with low and affordable premiums.”
Knoxville, TN
“Excellent customer service from Jeffrey Sullivan. Great conversation and addressed all my questions and concerns. Saved me hundreds per year on my insurance bill. I felt as if he was working for me and not just giving a standard quote like other insurance companies. Thanks!”
Darren M.Dandridge, TN
“I am a new customer with Applegate. Jeffrey Sullivan and the company has saved me hundreds of dollars on my auto and home insurance policies. I am very grateful for this company and Jeffrey. Thank you for serving our country and may God bless each and every one of you.”
Vickie F.Knoxville, TN
“I have used this agency for several years and the service is fantastic. Even on last minute requests when I need a quick answer, I always get a prompt response. The service is great and I have the best price available. This is a great option if you are looking for someone to help you with your insurance and they do all the work.”
Paul J.Knoxville, TN
“Jeffery Sullivan was very helpful and attentive to my questions and concerns. He found an insurance policy that suited my mortgage and auto needs. Would recommend to anyone looking for great service at an affordable price.”
Lydia S.La Follette, TN
“I am fully satisfied with Applegate’s expertise and work ethic! He makes damn sure “everybody wins” and that’s a rare quality that you just don’t see in today’s world of business.”
Jimmy S.Vocalist/Emcee at JVP Entertainment, Knoxville, TN
“Jeffery is very efficient and a great help with insurance needs. I was very impressed with his high quality of service.”
Loretta J.Knoxville, TN
“Jeff did a fantastic job helping me to meet some highly specialized insurance requirements. He was able to put together a solution that provided the required security and coverage, in the unlikely event that we needed protection. I highly recommend you call Jeff today and have him perform an independent review of your current situation… and then listen to his guidance. You will be glad you did!”
Scott B.Knoxville, TN
“Proud to be on board with Jeffery Sullivan and Applegate Insurance. We’ve insured three cars and our home with them, and it’s been a pleasure working with Jeffery every step of the way. We did our due diligence on Erie Insurance and found out it’s a great company, highly rated by Standard and Poor’s.”
Herb B.
“Thanks for the tips….Shows you care, not only for Erie, BUT for the welfare of your customers (others)! As they say down here in the south, “I appreciate YOU!” You and Erie were so accommodating and fair a few years back after a TN tornado, I must say I’m glad to be covered by “Erie!"”
Elaine O.Knoxville, TN
“Very positive about doing business with Applegate Insurance. I work for rideshare so Applegate is only one of two providers of car insurance that covers rideshare operators.”
Joshua J.Tennessee
“We have now switched from Traveler’s to Erie Insurance and we are definitely getting a deal on car insurance and home insurance. Jeffery Sullivan was wonderful to work with!”
Kelsey C.Harriman, TN
“Great job of service. Mr. Sullivan answers my questions and returns my calls in a reasonable amount of time. I’m extremely happy with Applegate Insurance.”
Lydia SullivanMemphis, TN
“I just made the switch from Geico to Erie Insurance thanks to the help of Jeffery Sullivan. I needed rideshare coverage due to work demands and the Erie policy provides just that. On top of that I saved money. Jeffery was awesome to work with - very informative and knowledgeable of products as well as superb customer service!! Thank you so much!”
Nicole A.Knoxville, TN
“Jeffery is a great agent that’s always very quick to help with any questions or adjustments to our policy. It’s been great to work with an individual instead of an 800 number.”
Christopher R.Knoxville, TN
